Whats going on at the WWWshop:
Website Support - What Does it Mean, What Should you Get?
We get many telephone calls every day from our customers relating to a broad range of questions. These range from house keeping issues, "what's my password?" to Marketing issues "how can I improve my Google ranking?" to Operational issues "how can I better integrate my orders into our accounting system?" to training related questions "how do I add a web page using the Content Management System?". The reality today is that a good web development company will provide all of these services quickly and efficiently and where possible preempt the customer questions through a proactive client contact and customer support program.
Our website support program is in the process of being completely revamped and upgraded to reflect the customer driven need for an ongoing range of support services in Design, Software Development, Infrastructure Hosting and Online Marketing.
We have recognised that our customers have a real talent for what they do however get lost when it comes to the range of challenges that arise when they attempt to develop their business vision through their online pressence. Our role has become as much about working with our clients to interpret their needs into the online world and develop an online strategic plan as it is to provide "a password for their email account".
So, with this in mind we are looking at a much more holistic range of support services for our customers that incorporates Marketing, Promotional, Operation and Technical support services.
A summary of these services is listed below:
Provision of a Strategic Online Marketing Plan for all new developments that includes:
Provision of Maintenance and Support Services that inlude:
Ancillary services:
Content Maintenance Services
Get in contact with us at wwwshopHere's a few companies we have been helping this year:
Here's few examples of recent work:
Beautiful websites , classic Open Source developments, magnificient support:

We work with serious infrastructure providers, innovative companies and individuals with experience and a history of providing exceptional service at reasonable prices.
Recently completed Projects:
Cruiseabout
The cruise arm of Flight Centre launches a new website featuring a completely integrated cruise database for the cruise enthusiast to view Cruise Lines and Cruise Ships, book cruises and get access to a range of Special Cruise Deals.
Visit Cruiseabout today
Haul
Manufacturers of accessories from old billboards, rubber truck inner tubes and number plates.
Accessories include Laptop Sleeves, Macbook sleeves, Messenger bags, Wallets and more...
Have a look at www.haul.com.au
Anston
called us in to create a more modern, functional design for their existing website. They were
looking for their website to better appeal to their customer demographic and to encourage people to make contact with them. Check out Anston
Database driven projects:

is a perfect example of how effective integration of our Open Source shopping cart application - OsCommerce can create a powerful and effective e-commerce and online marketing tool for a small business. Check out Wrapto
Victorian Healthcare Association
We supplied the VHA with our WWWCMS Content Management System with the addition of a Customised Event Management System allowing them to offer secure, online Event and Conference registration to their membership. Check out VHA